The "Critical Thinking, AI, and Decision-Making" course is designed to equip business analysts, managers, and executives with the essential skills needed to enhance decision-making processes through the application of critical thinking and AI technologies. This half-day program focuses on improving participants' ability to analyze problems, apply the PDCA cycle for continuous improvement, and effectively identify root causes using structured methodologies.
Participants will gain hands-on experience in integrating critical thinking into AI prompt engineering, leveraging AI tools for better decision-making, and developing confidence in using AI to solve complex business challenges. The course also emphasizes the development of T-shaped skillsets, encouraging a balance between deep expertise in specific areas and broad knowledge across disciplines.
By the end of the session, attendees will leave with practical skills in critical thinking, root cause analysis, AI tool usage, and collaborative decision-making, positioning them to drive more effective outcomes within their organizations.
Learning Outcomes
- Develop the ability to make well-informed, data-driven decisions, improving the overall quality of strategic and operational outcomes.
- Learn to effectively apply the PDCA cycle for continuous improvement in various projects and processes.
- Gain expertise in identifying underlying causes of problems, enabling effective resolution and prevention of future issues.
- Master the art of creating precise and effective prompts to enhance interactions with AI tools, boosting productivity and innovation.
- Build confidence in utilizing AI technologies to streamline tasks, solve complex problems, and drive business solutions.
- Strengthen collaboration skills, ensuring efficient teamwork and shared decision-making to achieve successful outcomes.
Who Should Take This Course?
This course is ideal for business analysts, managers, team leaders, and decision-makers who want to enhance their critical thinking and apply AI tools to improve business performance. It’s especially beneficial for professionals seeking to drive data-driven decisions, streamline problem-solving, and apply structured methods like the PDCA cycle for continuous improvement. Whether you're exploring how to integrate AI into daily tasks or looking to strengthen cross-functional collaboration, this course equips you with the skills to lead smarter, faster, and more confidently.
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MODULE 1 - Introduction to Critical Thinking
- Course Objectives.
- What is Critical Thinking?
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MODULE 2 - Continuous Improvement and Problem Solving
- PDCA (Plan-Do-Check-Act) Methodology.
- Root Cause Analysis Techniques.
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MODULE 3 - Critical Thinking in AI Integration
- Applying Critical Thinking into AI Processes.
- Evolution and Chronology of AI.
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MODULE 4 - Leveraging AI Tools for Decision Making
- Introduction to AI Tools for Enhanced Decision Making.
- Developing T-Shaped Skillsets for AI-Driven Environments.
Upon successfully passing the examination for this course, participants will be awarded a certificate, an example of which is shown below.
Artificial Intelligence (Critical Thinking and Decisioning)
Critical Thinking, AI and Decisioning for Business Managers & Executives
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Physical Class 1 Day
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Online Class 1 Day
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Language English, Malay